Has your one year warranty expired, but your Power Pet door needs service? Send it back for a complete overhaul. We run your door through a full range of tests and repair or replace any part necessary. Plus, we'll install the newest hardware and software upgrades. When you receive your door back it will function exactly as well as a brand new unit.
*** Please Note: Customer is responsible for shipping to and from High Tech Pet for factory refurbishment. Only send the Power Pet Door in for refurbishment. Accessories are not included in refurbishment.
Do Not send in any accessories (wall tunnel, collars, AC adapter, batteries) if you do, they will be considered unwanted and they will not be returned.
STEP 1: Place your order.
STEP 2: Print your receipt
STEP 3: Return your door with the receipt to
High Tech Pet Products, Inc., 2111 Portola Road, Suite A, Ventura, CA 93003
STEP 4: Allow 5 business days plus shipping time each way.
Receive your door back. It will function exactly as new with a new full, one year warranty.